Answers, no gate

Workhand is a mobile-first field-operations app for working construction contractors, general contractors, remodelers, subcontractors, HVAC and plumbing install crews, landscapers, fence and concrete crews, and pool builders. It fits solo operators all the way up through shops doing several million in annual revenue with 1 to 15 person crews. You run jobs, send estimates and invoices, message your crew per job, track costs and time, and get paid, all from one app on your phone. It launched in May 2026 and is operated by Innovative Ops LLC out of Wesley Chapel, Florida.

Yes. Connect QuickBooks Online from Settings, QuickBooks Online and Workhand syncs customers, invoices, and payments two-way with your QBO company automatically. You can disconnect at any time, which revokes our access tokens with Intuit. QuickBooks Desktop is not supported.

Yes, if you connect Stripe Connect in Settings, Payments. Once connected, every invoice you send includes a "Pay invoice online" button that accepts credit cards and ACH. Funds land in your bank in roughly two business days. Stripe's standard processing fees apply (2.9% + $0.30 for cards in the US) and Workhand does not take a cut on top of that.

Partially. You can view jobs, customers, and recent estimates and invoices that were already loaded before you lost service. Crew chat, photo uploads, and new estimates queue locally and sync the moment service comes back. We do not yet support a fully offline mode for creating brand-new jobs from scratch.

Workhand runs on iPhone (iOS 15+) and Android (Android 8+). It also runs on iPad and Android tablets. There is no native desktop app, but customers receive estimates and invoices as web links that open in any browser on any device. The contractor app itself is mobile-only, that is intentional, because the job site is the phone.

A separate desktop dashboard just launched (dashboard.workhand.app) so the office can work on a bigger screen. The contractor-side mobile app stays the source of truth for field crews. Everything syncs live between them.

No. When you share an estimate, invoice, or job portal link with a customer, they open it in any web browser, Safari, Chrome, anything. No login, no app install, no account creation. They see a clean branded page with your logo, can pay online if you have Stripe Connect enabled, and can e-sign estimates from their phone or laptop.

Each job gets its own chat thread. Office sees every thread, employees see only the jobs they're assigned to, and subs see only their scope. Messages support photo attachments, pinned messages, and read receipts. The point is to kill group texts and end the "wait, which job were we talking about?" problem.

Yes, a calendar view with crew assignments, daily logs, and per-job schedule events. Crews see today's stops on their phone the moment you assign them. Workhand does not have a drag-and-drop dispatch grid or route optimization, if you stack 12 short service stops a day, look at Jobber or Housecall Pro instead.

The app interface is fully translated in English, Spanish, and Portuguese (Brazil). Every menu, button, screen, and error message flips when you change language in Settings. Customer estimates and invoices you send can also be generated in any of those three, per document, which matters for crews working with Spanish-speaking and Brazilian-Portuguese-speaking homeowners.

Yes, but only when you actively tap the "AI Suggest" button inside the estimate editor. When you do, the project description you typed plus item descriptions from your own catalog and templates are sent to Anthropic's Claude API to generate line-item suggestions. No customer names, addresses, phone numbers, photos, payment data, or QuickBooks-sourced data are sent. Per Anthropic's commercial API agreement, this data is not used to train models.

Download Workhand on the App Store or Google Play, tap Create account, enter your email, and pick a password. You'll be on the Free plan immediately, no card needed. Add your company name, logo, and a sales tax rate in Settings, Company and you're ready to send your first estimate.

Yes. Go to Settings, Export your data and Workhand generates CSV files of your jobs, customers, estimates, invoices, payments, time entries, and mileage logs. Photos can be bulk-downloaded from each job. There is no charge and no waiting period, the export is generated on demand.

You do. Customer records, jobs, estimates, invoices, photos, and every piece of content you upload remain your property. Workhand only stores it to run the service for you. We do not sell your data, do not share it with advertisers or data brokers, and do not use your job content for any purpose beyond running the app. Full details are in the Privacy Policy at workhand.app/privacy.

Go to Settings, Delete account in the app. The deletion is permanent: your profile, jobs, customers, estimates, invoices, photos, and uploaded files are removed within 30 days, and backups roll off within 90 days. Stripe payment records are retained for 7 years per Stripe's policy and US tax law. If you only want to pause your subscription, cancel in Settings, Billing instead, your data stays intact.

Email support@workhand.app. Every email is read by a human, typically within one business day. Team plan customers get priority response. There is no phone support yet. For setup questions, the guide at workhand.app/help/setup-guide walks through the first hour. For billing issues, include your account email and we can usually resolve them the same day.