Is Workhand really a ServiceTitan alternative?

If you're a 20+ truck HVAC or plumbing company with a dispatcher and a call-tracking budget, no. ServiceTitan is purpose-built for that scale and Workhand is not trying to compete there. If you're under 10 trucks or just starting out, the honest answer is that most small shops use roughly 30% of what ServiceTitan offers and pay ServiceTitan-scale money for it. Workhand covers that 30% (jobs, estimates, invoices, crew chat, daily logs) at $35 or $89 flat per month.

How much does ServiceTitan cost?

ServiceTitan does not publish dollar figures publicly. Their pricing page lists three tiers (Starter, Essentials, The Works), each with a Request Pricing button, and quotes are built per technician with annual or multi-year contracts. Public reviews and ex-customer reports suggest a real-world floor in the $300-400/mo per-technician range for the Starter package with annual commitment, plus an implementation fee that often runs into the thousands, but you'll need a sales call to confirm. Workhand publishes pricing on the homepage. $0 / $35 / $89. No sales call required.

Can I migrate from ServiceTitan to Workhand?

Yes. ServiceTitan supports CSV exports of customers, jobs, and invoice history. We help with first-time migrations on Pro and Team plans. Email hello@workhand.app and we'll walk you through it. Note that if you've built ServiceTitan-specific automations (call recording integrations, custom dispatch rules, marketing pro), those won't translate directly. You're effectively choosing a simpler product.

What does Workhand not have that ServiceTitan does?

Real-time dispatch boards with route optimization, deep call tracking and IVR, marketing automation with email and SMS drip campaigns, integrations with parts suppliers and inventory networks, technician performance scorecards at the call-by-call level, and a customer-success team that flies out to onboard you. If any of those are your daily reality, you need ServiceTitan, not Workhand.

Why is Workhand so much cheaper?

Different target customer. ServiceTitan sells to franchise systems and growth-stage HVAC/plumbing/electrical companies with dedicated office staff. Workhand sells to the working contractor with a truck and a phone. We don't need to fund a sales team, an implementation team, or call tracking infrastructure. The product is simpler on purpose so the price can be simpler too.

Home · Compare · Workhand vs ServiceTitan

Compare · Workhand vs ServiceTitan

Workhand vs ServiceTitan: which one for your crew?

ServiceTitan is the enterprise HVAC and service-trade platform. Workhand is a construction OS for small crews. Almost always different fits.

Start free See pricing

Free forever plan. No credit card. Cancel anytime on paid plans.

The short answer

Honest, in two sentences

Pick ServiceTitan if you run a $5M+ HVAC, plumbing, or electrical business with dispatch, marketing automation, and a call center. Pick Workhand if you build things and don't need a call center.

Feature by feature

Workhand vs ServiceTitan, side by side

Pricing accurate as of the current published tiers on each vendor's site. Feature notes reflect how each tool ships out of the box.

Feature	Workhand	ServiceTitan
Pricing	$0 to $89.99/mo, flat	Starts around $198+/user/month, higher for full features. Annual contract.
Free forever plan	Yes	No
User pricing model	Flat by plan, not per user	Per user, minimums apply
Trial length	14 days on paid, free plan forever	Demo required
Contract length	Monthly, cancel anytime	Annual commitment required
Mobile-first	Yes, phone-first design	Yes for techs
E-signature on estimates	Yes	Yes
Construction estimates	Yes, with phases and change orders	Service quotes
Invoices	Yes	Yes
Stripe payments	2.9% + $0.30, 0% Workhand markup	ServiceTitan Payments
QuickBooks Online sync	Yes, two-way	Yes, deep
Offline mode	Photos, notes, time, mileage, chat	Some
UI translation (EN/ES/PT-BR)	Full app UI in all three languages	English + Spanish
Per-message chat translation	Yes, one tap	No
Subcontractor COI tracking	Yes, 30/14/7 day alerts	Yes
Best for	Small construction crews under 15 people building things.	Large HVAC, plumbing, electrical, garage door service businesses with $5M+ revenue.

Honest fit

Different crews, different tools

What Workhand is better for

Small crews, phone-first, transparent price

Construction crews, not high-volume service dispatch
Small teams where $198+ per user per month is out of scale
Bilingual crews (full ES + PT-BR UI)
Simple, transparent pricing with a free forever plan

What ServiceTitan is better for

Where ServiceTitan genuinely wins

High-volume dispatch (dozens of service calls per day)
Marketing automation (Yelp, Google Ads, direct mail integration)
Call center integration with call recording
Membership plan management for recurring maintenance

Workhand vs ServiceTitan: which one for your crew?

Honest, in two sentences

Workhand vs ServiceTitan, side by side

Different crews, different tools

Small crews, phone-first, transparent price

Where ServiceTitan genuinely wins

See Workhand pricing

Every feature

Why I built Workhand

Try Workhand before you switch.